About Us

Our Vision

Our vision is to be the care provider of choice, providing the highest standard of care to people of all ages so that they can lead safe, independent and fulfilled lives in their home or care facility.

Our Values

  • Excellence

    We conduct everything from our personnel resources, facilities, processes and communications to ensure that you and your family have peace of mind as you receive care from us.

  • Compassion

    Compassion-led care with no “one-size-fits-all” approach. We provide bespoke services because we understand that every individual and family is unique and has specific needs and requirements.

  • Collaboration

    We work alongside your medical professionals to provide the best care for you.

  • Empowerment

    Dedicated support to inspire and empower you to lead independent, active and fulfilled lives.

Our
Principles

In every aspect of our care, we are committed to a person-centred approach, since we recognise that every Service User has their own lived experiences. Therefore we, provide safe, person-led care with the client’s needs at the fore-front.

Our Carers

To ensure we only provide the highest quality of care, all of our carers and staff are highly trained and receive continuous support for the management team.

All of our carers complete a rigorous assessment and induction program including manadatory training that covers, manual handling, first aid, medication, equality & diversity, personal care and safeguarding. As well as completing regular refresher training, we invest in our carers and encourage them to enhance their theoretical and practical skills in areas that are of particular interest to all our clients.

You will only ever receive care from someone who is equipped with the necessary skills to support you, so not only will the carer be matched with you based on personality, but to the requirements that benefit your overall well being.

We are registered and regulated by the Care Quality Commission (CQC) and local authority who regularly inspect us to insure that our care is compliant to the highest standards and that our service users are always safe in our care. https://www.cqc.org.uk/location/1-18046653325

 

Image module